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Terms & Conditions

Aya de La Vid LLC

Terms & Conditions

  1. RESERVATION PROCESS
    1. Upon selecting your retreat, please first read thoroughly and accept these Terms and Conditions set by Aya de La Vid LLC . After initial phone orientation call, when the client is ready to purchase their retreat, the potential participant will honestly complete the legal forms; Informed Consent and answer Confidential Medical History Questions within registration and understand the Ayahuasca Preparation and Integration information. If we find you are applicable for a retreat with Aya de La Vid LLC , you may then complete your reservation by making payment in full via our secure online payment gateway, Retreat Guru payments via Paystand.
  2. SECURE ONLINE PAYMENT
    1. Security is incredibly important at Aya de La Vid LLC. Https://www.ayadelavid.com is SSL encrypted to protect your online payment. We use Retreat Guru via Paystand as our payment processor. You can pay by credit or debit card. We can also accept payments by bank transfer, and cryptocurrency such as Bitcoin through the Coinbase wallet. Aya de La Vid LLC never stores any credit card information. However our payment processor, Retreat Guru via Paystand stores credit card information so guests may easily purchase additional services and fulfill payments owed by simply charging their card.
    2. Purchases will appear on guest credit card and/or bank statement from Retreat Guru.
  3. RETREAT CHANGES & CANCELLATION POLICY
    1. Aya de La Vid LLC highly recommends that each participant has their own personal travel insurance in case of unforeseen changes, cancellations, missing luggage, injury or any other occurrence out of our control. Guests may wish to purchase an additional Cancel for Any Reason policy. Check with your travel insurance provider for details on this additional policy for extra coverage.
    2. Guest satisfaction is upmost importance at Aya de La Vid LLC, we aim to provide top quality retreats. We, to the best of our knowledge accurately describe and represent the retreats. Sometimes unforeseen circumstances happen such as severe weather that can cause a change in itinerary. Aya de La Vid LLC holds the ability to change the itinerary as necessary to adapt to a circumstance or event beyond our control.
    3. Aya de La Vid LLC reserves the right to make changes in the itinerary, the accommodations, the transportation services, the rates, or any other arrangements, if these changes are necessary and unavoidable. We will provide reasonable substitutes for similar value. Aya de La Vid LLC accepts no liability for a decrease in travel pleasure, if such changes occur.
    4. If changes happen during the time of preparation for the retreat, Aya de La Vid LLC will notify the participant immediately. If the changes happen after the reservation is confirmed Aya de La Vid LLC will inform the guest as soon as possible.
    5. If changes occur because of reasons than those that are beyond our control, like war, threat of war, riots, civil strife, industrial dispute, terrorist activities, natural or nuclear disaster, the participant will have the right and the possibility to transfer 100% of their retreat payment to a different date or a different retreat package with Aya de La Vid LLC.
    6. For participants who choose to make an initial deposit, the remaining balance is due 2 weeks prior to the start date of the retreat.
    7. For those reserving within 2 weeks prior to retreat start date, deposits are not available. Participants will need to pay for the retreat in full.
    8. Participant Cancellation Under Normal Circumstances
      1. If the participant must cancel their reservation, 100% of the payment can be transferred to a future retreat.                               A) The guest has 1 year from originally reserved retreat date to reschedule and transfer their funds. After one year, the guest forfeits their original payment. If you do not notify Aya de La Vid LLC of your rescheduled retreat your credit will expire.               B) If the guest chooses to transfer money to different type of retreat with Aya de La Vid LLC; please note as our retreat packages may have different prices the guest will be responsible for paying the difference in retreat cost if the rescheduled retreat costs more than the initially scheduled retreat package.
      2. For those choosing to have their money refunded and the participant notifies Aya de La Vid LLC more than 2 months before retreat date, 100% of payment is refundable. If the guest notifies us of cancellation within two to four weeks prior to retreat start date, the guest can be refunded 50% of payment. If cancelling under two weeks before the start date of retreat, 40% of payment is refundable. If the participant cancels their retreat within 48 hours of the retreat start date, the participant you will be charged the full amount of the retreat and in this circumstance is not able to be transferred to a future retreat.
      3. If the participant cancels their retreat within 48 hours of the retreat start date the participant will be charged the full amount of the retreat and in this circumstance is not able to be transferred to a future retreat. Except in the potential case of quarantine which the above COVID-19 policy overrides. 
      4. If the participant chooses to leave the retreat during the retreat dates their retreat payment is non-refundable and will not be able to transfer to a future retreat.
      5. For all cancellations choosing a refund, if a participant made their payment through a third party website such as Retreat Guru https://www.retreatguru.com or Aya Mundo https://www.ayamundo.com, Aya de La Vid LLC is unable to refund the commission percentage through these websites. Retreat Guru charges 14%, Aya Mundo charges 10% and Tripaneer charges 14% commission fees of the total retreat price.
      6. For all cancellations choosing a partial or full refund, we will withhold a 4.8% of the refund amount as a cancellation fee.
      7. Aya de La Vid LLC is not responsible for refunding travel arrangements such as flights, personal meals, extra hotel arrangements etc. We highly recommend each participant purchase travel insurance for each retreat to cover your costs.
    9. Aya de La Vid LLC Cancellation Under Normal Circumstances
      1. If Aya de La Vid LLC occurs an unforeseen circumstance causing the retreat to cancel such as low participation or the shaman is sick, the participants may either transfer 100% of their funds to a future Aya de La Vid LLC retreat or have 50% of their money refunded which was paid through https://ayadelavid.com. Deposits made through third party sites we can not refund.
      2. For all cancellations choosing a refund, if a participant made their payment through a third party website such as Retreat Guru https://www.retreatguru.com or Aya Mundo https://www.ayamundo.com, Aya de La Vid LLC is unable to refund the commission percentage through these websites. Retreat Guru charges 14%, Aya Mundo charges 10% and Tripaneer charges 14% commission fees of the total retreat price.
      3. For all cancellations choosing a 50% refund, we will withhold a 4.8% of the refund amount as a cancellation fee.
      4. If a guest arrives to retreat not of sound mind or well physical state, on contraindicated medications and/or illicit drugs or alcohol, Aya de La Vid LLC has the right to refuse the guest entry to the retreat. Aya de La Vid LLC may provide the opportunity to move their retreat and their retreat payment to a future retreat. Otherwise the guest forfeits their payment in full and cannot be given a refund. If the guest does not attend their re-scheduled retreat the guest registration will be cancelled and the payment is non-refundable. Alternatively, Aya de La Vid LLC has the right to cancel the registration and the retreat payment is non-refundable.
      5. During phone orientation prior to retreat or at retreat Aya de La Vid LLC has the right to refuse service to anyone who we find unfit for retreat. Some circumstances we may find unfit include but are not limited to, guests who have mental illness such as schizophrenia or bipolar. A guest not physically fit for the experience my be considered a person under the influence of illicit drugs or alcohol or medications or herbs which contraindicate with ayahuasca. 

        If the guest whom is found unfit for ayahuasca retreat already paid for the retreat, Aya de La Vid LLC has the discretion to move their retreat and payment forward to a future retreat where the guest is of sound body and mind. 

        If the circumstance is one the guest cannot change such as mental illness which is not suited for ayahuasca then Aya de La Vid LLC can refund the retreat payment in full.

    10. COVID-19 and Other Pandemic Cancellations
      1. Aya de La Vid LLC Cancellation
        1. If Aya de La Vid LLC must cancel a retreat due to COVID-19 quarantines in the country where retreat is hosted, the participant may choose to transfer 100% of funds to future Aya de La Vid LLC retreat or the participant will receive 85% of their money refunded which was paid through  https://www.ayadelavid.com. Please note that we are not able to refund the complete amount of retreat package purchased because of upfront costs necessary to run the retreat. Such as fees to hold the retreat space for selected dates, credit card fees and bank fees for refunding money.
      2. Participant Cancellation
        1. If a participant arrives at the country of the retreat and customs will not allow them to enter due to COVID-19 or showing symptoms of illness and forces quarantine. The participant may choose to transfer 100% of funds to future Aya de La Vid LLC retreat or the participant will receive 85% of their money refunded which was paid through  https://www.ayadelavid.com. Aya de La Vid LLC is not responsible for the participant´s quarantine expenses such hotel, food and medical expenses.
        2. Some countries Aya de La Vid LLC holds retreats requires upon entry a negative Rapid Antigen, RT-PCR or PCR test. We will provide the most up to date information to each participant as to what time-frame the test needs to be deemed negative. If the participant is found positive, and provides proof of positive test to Aya de La Vid LLC, the participant may choose to transfer 100% of funds to future Aya de La Vid LLC retreat or the participant will receive 85% of their money refunded which was paid through  https://ayadelavid.com.
        3. If the participant, in their home country is suddenly made to quarantine in their home country and is not permitted to travel and gives Aya de La Vid LLC notification of the situation, the participant may choose to transfer 100% of funds to future Aya de La Vid LLC retreat or the participant will receive 85% of their money refunded which was paid through  https://www.ayadelavid.com.
        4. If the participant falls ill for COVID-19 or other illness during the retreat, the participant may not be refunded their payment for the retreat.
        5. Upon registering and paying for a retreat, the participant is taking an inherent risk to travel during a time of pandemic. If the participant does not have COVID-19 or other pandemic illness, and becomes fearful to travel, we will allow the participant to transfer 100% of their registration to a future Aya de La Vid LLC event. However, we will not refund money in this situation. In this situation, consider purchasing Cancel for Any Reason policy with your base travel insurance. Check with your travel insurance provider for details on this additional policy for extra coverage.
  1. The potential participant is responsible to make their travel arrangements to the Aya de La Vid LLC retreat AFTER your legal documentations are approved and health is deemed a match for the retreat.

 

  1. TRAVEL DOCUMENTATION
    1. The participant is responsible for obtaining their own passport, visa if applicable and vaccinations if necessary by the appropriate authorities prior to the retreat.
    2. The participant is responsible to obtain their personal travel insurance and any additional policies they may feel necessary to travel.
    3. Some countries Aya de La Vid LLC holds retreats requires upon entry a negative Rapid Antigen, RT-PCR or PCR test. We will provide the most up to date information to each participant as to what time-frame the test needs to be deemed negative.
    4. Some countries require additional medical forms to be completed upon arrival. It is the participant´s due diligence to fill and bring these forms with them for entry into a foreign country. Aya de La Vid LLC will do our best to keep each participant up to date on what is required for entry into each country.
  2. PHYSICAL AND MENTAL STATE & PARTICIPATION
    1. All participants are required to complete the legal forms and discuss if their current physical condition is appropriate for the retreat chosen by the guest.
    2. Aya de La Vid LLC does not allow any underage person (18 years of age, or less) to travel with us.
    3. Aya de La Vid LLC holds the complete right to decline any reservation for any reason. Participants and potential participants agree to accept the decisions of Aya de La Vid LLC staff, retreat leaders and agents while traveling with Aya de La Vid LLC.
    4. If a participant ’s behavior is determined to be threatening the well-being, safety and enjoyment of the other guests, the guest may be excluded from the remainder of the retreat. If this happens, the guest is not eligible for a refund.
    5. If the participant becomes sick or injured during the retreat with Aya de La Vid LLC, we will help the participant to the best of our abilities to help locate treatment. The guest is responsible for payment of treatment.
  3. LOCAL LAWS
    1. All participant s in Aya de La Vid LLC retreats and expeditions are required to obey the local laws and regulations of the country visiting. If the participant fails to do so, this will relieve all responsibilities that Aya de La Vid LLC might have under the reservation agreement.
  4. ILLNESS DURING RETREAT
    1. During the reservation process with Aya de La Vid LLC, the potential participant is required present full disclosure of any medical, physical or mental disability. Along with any current medications or herbs the client is taking.
    2. Failure to fully disclose any such conditions is breaching the contract and will result in exclusion from the retreat.
    3. If during any retreat when traveling by boat the participant is required to notify Aya de La Vid LLC if they are not able to swim. This will allow and obligate Aya de La Vid LLC to take the proper safety measures to be taken to keep the participant from harm.
  5. ACCEPTANCE OF INHERENT RISK
    1. Participant s who enjoy retreats organized by Aya de La Vid LLC acknowledge and understand and accept that exposing themselves to natural elements causes and increased risk of physical harm.
    2. The participant accepts that taking part in these tours, events and retreats could result in personal physical and/or mental injury, damage to personal property. The participant understands and in these retreats, these potential risks are an inherent part and the guest is voluntarily and willingly choosing to be part of these tours and retreats and their own risk.
    3. The participant holds full responsibility for any accident or injury affecting their physical and/or mental health and releases Aya de La Vid LLC from any liability in the event of such injury.
  6. AYAHUASCA SPECIFIC
  1. Some constituents of Banisteriopsis caapi can act as monoamine oxide inhibitors (MAOI’s). MAOI’s can have dangerous interactions with several medications, including but not limited to antidepressants, narcotics, MDMA (ecstasy), asthma medications, seizure medications, and many over the counter cold and congestion medications. In addition, the monoamine oxide inhibiting properties of Banisteriopsis caapi may interact with certain supplements and herbs, including St John’s Wort, l-tryptophan, and SAM-E.
  2. MAOI’s inhibit the break down of tyramine. If allowed to build up, tyramine can cause a spike in blood pressure (known as a hypertensive crisis). Because of this it’s recommended that you avoid high tyramine foods while ingesting ayahuasca. These include aged, fermented, or cured foods, such as aged cheeses, cured or smoked meats, sauerkraut, and pickles. Other high tyramine foods include dried or overripe fruit, alcoholic beverages, soy products, and yeast spreads such as Marmite or Vegemite. Signs of hypertensive crisis include severe headache, chest pain, shortness of breath, and seizures. If you experience any of these symptoms, please let one of our team members know immediately.
  3. While allergy to Banisteriopsis caapi and Psychotria viridis are rare, any plant substance could theoretically trigger an allergic response. If any symptoms of allergic reaction occur, such as tightness in the chest, shortness of breath, rash, flushes, or diarrhea, you should immediately alert a member of the Aya de La Vid LLC team.
  4. Risk of an adverse reaction to Banisteriopsis caapi and Psychotria viridis is increased in individuals with heart or liver illness.
  5. It is common for an individual to experience nausea and vomiting during the initial stages of the ayahuasca ceremony. This is a positive aspect of your experience, as it prevents psychoactive constituents of Banisteriopsis caapi and Psychotria viridis from reaching toxic levels. In addition, vomiting during early stages of ayahuasca ingestion have traditionally been considered to be part of the ritual of purification and release.
  6. Ayahuasca contains a mixture of tryptamine and has psychoactive properties. It is common for participants to experience altered visual, tactile, and auditory sensations, euphoria, emotional release, sudden shifts in mood, return of past memories, and significant personal introspection. While often positive, these may at times become frightening or unpleasant. If you become overwhelmed by any of these experiences, please let your guide or one of our team know.